Returns & Refunds
Thanks so much for your order at Harper Greer!
We have a 100% delight policy!
If you are not delighted for any reason with your purchase, please return the merchandise for a refund or store credit as follows:
*Returning Regular Priced items, simply adhere the preprinted return label (that came with your original order) to the box or envelope making sure to cover up old label. Then simply hand to any postal carrier or drop off at any post office. When we receive your return, we’ll credit your original form of payment
Returning Sale Priced Items, we ask that you pay for return shipping charges. We do not include a return label for any sale items. If you need assistance, please contact us at firstname.lastname@example.org or call us.
*If you didn't receive a prepaid label in your regular priced shipment, just email us at email@example.com with the items you want to return and we'll send you back a printable USPS call tag for free return shipping!
We also gladly accept returns at our Harper Greer store at 979 Moraga Road, Lafayette, CA 94549. Questions or Comments? Call us at 925-298-5468
Regular priced merchandise –– Please return within 7 days after delivery of your order for a full refund, store credit or exchange. Sale merchandise –– store credit only
Returned merchandise must be unworn, unused, unaltered and with hang tags and labels attached. Used or altered merchandise will not be accepted for return and may be shipped back to the customer.
For a full refund, please send your return no later than 7 days of receipt of your order. Note, it may take 5-10 business days for your bank or card company to process and apply the refund back to your account.
Products returned after 7 days but no later than 15 days after receipt of your order will be issued a store credit.
Just a bit more info: Discounts applied to your original order will be deducted from your refund amount. Refunds will be credited in the original form of payment.
Thanks again! We hope you love your purchase and Cheers from all of us at Harper Greer!